Refund Policy
Last updated 27 October 2026Version 1.3
Little Launch sells digital downloads. If your file is broken, incomplete, or not what the page described, we fix it or refund you — refunds go back to your original payment method via Lemon Squeezy.
What is Little Launch's refund policy?
Little Launch sells digital downloads. If your file is broken, incomplete, or not what the page described, we fix it or refund you. Approved refunds go back to your original payment method through Lemon Squeezy.
When can I get a refund on a digital download?
You can ask for a refund when a file is broken or will not open, when the product is incomplete, or when it is not what the product page described. Because a download is supplied immediately, we cannot normally take back a working file, and changing your mind is not automatically a refund. Your statutory consumer rights are unaffected.
How do I request a refund?
Email us with your order reference and a short description of the problem. We will review it with the seller and tell you the outcome.
- Email s.owaisaliavengers@gmail.com with your order reference and what went wrong.
- Include a screenshot or a clear description if a file will not open or does not match the listing.
- We review the order with the seller and may ask for more information.
- If the refund is approved, we send it through Lemon Squeezy to your original payment method.
How long do refunds take?
We aim to review your request as soon as we can. Once a refund is approved, Lemon Squeezy returns it to your original payment method. Your bank or card issuer controls how long it takes to appear on your statement.
What happens with chargebacks?
If you raise a payment dispute with your bank or card issuer, tell us first. We will work with Lemon Squeezy to respond using the order record. A chargeback is not a faster refund, it can take longer, and we cannot refund the same order twice.
What about a working download or a change of mind?
Because a download is supplied immediately, we cannot normally take back a working file. If you bought the wrong product, contact us and we will look at what happened. A refund is not automatic in that case, and your statutory consumer rights are unaffected.
Where can I read the related rules?
The Terms of Service explain buying, accounts and licences. The FAQ answers common buying questions, the contact page explains how to reach us, and the Seller Terms explain how a refund affects a seller’s balance.